Terms & Conditions of Rental

Check In & Check Out

 

Check In Times

Available from 16.00hrs and 18.00hrs on the day of arrival. If you know the estimated time of your arrival, please include it on your booking form or email your hosts nearer to the date.

Check Out Times

Apartment should be vacated by 10.00am on day of departure. Late check out is only available with prior notice and permission granted from hosts. It is subject to availability.

Deposit & Charges

 

Booking Deposit

A non-refundable booking deposit of €150 per week is required to reserve your accommodation. Confirmation of booking will be issued on receipt of deposit.

Paying Your Remaining Balance

The total balance will be charged 6 weeks before date of arrival. Upon completing payment, the hosts will issue a receipt for your stay. Please refer to our Cancellation Policy below for more information on any changes that may result after this payment is received.

Payment Methods

We accept Visa, Mastercard and major credit cards. Additionally, we accept bank transfers and cash.

Cancellation Policy

 

Cancellations will be charged as follows;

Between 4 - 8 weeks before the date of arrival, you will be charged 50% of your stay.
Between 2 - 4 weeks before the date of arrival, you will be charged 75% of your stay.
Less than 2 weeks before the date of arrival, you will be charged 100% of your stay.

With this in mind, we highly recommend our guests take out holiday insurance to cover the possibility of cancellation.

Pet Policy

 

Pets in apartment with Permission

Pets and/or service animals are allowed in the cottages with prior approval from the hosts. Please contact Christy & Valerie if you intend to bring along an animal during your stay. Additional charges will apply

Lost or Misplaced Property

 

Lost, Stolen or Misplaced Property

We are not responsible for the loss of valuables or property left in the apartment during the stay or upon departure. Should we find any lost property, we will endeavour to contact the owners promptly and facilitate its safe return(charges may apply for postage or courier).

As with our Cancellation Policy, we highly recommend our guests take out holiday insurance to cover the possibility of any lost property during their holiday

Issues or Complaints

 

Handling Issues

Any complaint or issue with the property or stay is requested to be made immediately so we can resolve the issue promptly. Our direct contact information is listed below and will be posted at the apartment. We are available during business hours and for after hours emergencies.

Disruptive Guests & Damages

 

Number of Guests in Apartment

The number of persons stated on the booking may not be exceeded in any circumstance.

Excessive Cleaning Fee

In the event that the apartment is left in an excessively untidy and unclean state, a minimum Excessive Cleaning Fee of €80 will be applied.

Damaged Property

The cost of repairs to the apartment or the replacement of property will be the responsibility of the client and charged accordingly.

Disruptive Guests

The rental of apartment may be terminated with no refund at the discretion of the owners if guests behave in a disruptive manner, cause a nuisance or disturbance to others, cause damage to the property or in any other circumstance deemed reasonable by the owners.

Property Inspection Right

The hosts reserve the right to visit/inspect the property at any time deemed appropriate by the hosts.